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Wendy's/Arby's Group is the parent company of Wendy's, and is a in public dealt company. About 77% of Wendy's restaurants are franchised, the majority of which are placed in North America. Wendy's and its affiliates employs more 46,000 people in its global operations.

In financial year 2006, the firm had $9.45 billion (USD) in total sales. While Wendy's sets measures for exterior store appearance, food quality and menu, individual proprietors have control over hours of operations, interior decor, pricing and staff uniforms and payoff.

In answer to a 1986 slowdown in the chain's performance, Wendy's reconstituted its cleanliness standards, menu and other operational details to ensure that stores met the goals and standards of the parent company so that its franchises were militant in the food market.